Pet Emergency Symptoms

Pet Emergency Symptoms & Instructions

Contact us at Emergency Veterinary Services of Lisle immediately if you suspect your pet is experiencing an emergency. Animals are very good at hiding the problem when something is wrong; if you are at all concerned that your pet is experiencing an emergency then call us right away at (630) 960-2900. We can discuss the situation, help determine if your pet needs to be seen, and then prepare for your arrival. Have a friend or family member assist you if you are unable to get to the phone.

What Might Indicate an Emergency?

When Your Pet Ingests a Toxin

Many foods harmless to humans are toxic to pets. Additionally, only small amounts of some household substances can prove harmful to cats and dogs. Call us if you ever suspect your pet has consumed something they shouldn’t have. We can let you know whether you need to worry about what your pet ingested.  Sometimes we may need you to contact the ASPCA Animal Poison Control Hotline to assist.

Some of the more common toxins that are the most dangerous to pets include the following:

What to Do if Your Pet is Injured

Always remember, even the most gentle animal that is in pain could instinctively be protective of their injuries and possibly hurt you as you try to provide help. Keep the following in mind when you’re attempting to transport your pet to us:

See What Makes Us Different

Small dog being held by emergency vet

Quality Compassionate Care

It’s our mission. Our compassionate oriented ethos allows us to truly do what is best for you and your pet and doesn’t require us to only present one treatment option when more than one is available.

Welcoming Critical and Non Critical Cases

We are able to handle the most serious emergencies but we also welcome less serious concerns. We understand that when your pet is not feeling well you want to provide treatment and relief as soon as possible.

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Real Stories from Real Owners

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Dr. Smith and her team were awesome! Everyone was so friendly. Super professional and attentive. There was no wait and my doggie got taken care of with gentleness. Everything was explained in detail and they made sure I knew that they would be available if I had any other concerns or questions.
Love is an action. Love is patient, kind, humble, gentle, selfless, understanding, truthful, never giving up, never losing faith, always hopeful, & enduring in all circumstances. The women at EVS demonstrated true love through their actions. Not only were they professional and highly knowledgeable, but they were also caring & compassionate. People can be taught textbook things, but they can’t be taught integrity and care. I am very thankful to have met such a group of strong, professional, and caring women who took amazing care of my little dog, Animal. They saved his life. You all were a true blessing to us both.Animal, my 15-year-old Morkie, was transferred to EVS due to dangerously high kidney levels/ renal values.The wonderful staff I met:Brook - What a wonderful and lasting first impression I had of EVS from Brook! She welcomed me at the door with warmth & compassion. She was approachable & kind; she was easy to talk to about hard things. I felt comfortable opening up to her & asking about awkward financial things. She answered my hard questions with grace & understanding. She was sensitive to my situation; professional but personable. It's clear Brook has a high emotional IQ. She's a genuine person who simply cares & is generous too.• Dr. Amy Smith - I felt in good hands right away with Dr. Amy. Professional, sweet, smart, & knowledgeable. Above all, I admired her patience with me and her ability to plainly explain technical things, while also being sensitive. She never displayed one hint of irritation with all my questions & fumbling over my words. A true model of patience. Also, the notes Dr. Amy took were so thorough & detailed. What care & integrity, from the medical side to the bedside!• Abby - What an asset to the team! I needed Abby’s positivity, confidence, & encouragement. I called several times, and Abby was so encouraging each time, even though the situation looked bleak to me. She encouraged me not to lose hope, & I needed those words of comfort & courage! Abby made me feel heard & understood. I was able to go back to sleep soundly after talking to Abby at 3am. Abby was also one of the main technicians who closely watched over Animal and took excellent care of him.• Dr. Heather Hlad - With all her technical knowledge and expertise, Dr. Heather still spoke to me like a true friend. She was very down to earth. Heather shared her expertise & words of wisdom with me, & she was also supportive in whatever I decided to do. What a gift Heather has; to be able to talk to you both as a professional and as a real friend in a time of distress. The level of energy Heather gave to me (especially in the middle of her busy shift), was something I’ve never experienced before from a doctor. Heather truly cared, not only for Animal but for me. I admired her confidence too. Also, Heather’s notes were as thorough as Dr. Amy’s. Very professional.• Jeni / Jenni & Miranda – Wonderful interactions with Jeni & Miranda! They too gave me words of encouragement and were also very understanding. Also, the fact that they genuinely cared to see the reel I made of Animal, said a lot about them. They expressed genuine interest for someone else’s interest. That’s rare. Most people would pretend to watch and care, but not Jeni, Miranda, (Abby and Dr Amy too). Sincerity is always felt. They truly wanted to see what I wanted to share. That small act of kindness said a lot; another thing that reassured me that my dog was in the right place.• Dr Graves was also professional & warm-hearted. Thank you Dr Graves for your expertise and care for Animal!I felt like all these women were my girlfriends. Whoever has these women as friends or sisters in everyday life, you are blessed. Thank you again, for saving Animal’s life and for being a good friend to me for those 48 hours. I'll never forget my experience at EVS with you all. Praise the Lord that He gave me more precious time with Animal through this amazing team of kind-hearted women! God bless you all!Love,Jenna & Animal1 Corinthians 13:4-7 • John 14:16 • Acts 4:12
I brought my cat here seeking treatment for a severe heating pad burn that he sustained during a dental procedure with his primary vet. We came two nights in a row to receive wound care. Dr. Jessica Graves was a very kind, competent advocate who finally got my cat what he needed. Dr. Amy Smith was very sweet and compassionate. No one has fun at the vet ER but we were treated very well here. Most importantly, my cat is finally starting to get better.
We want to thank the wonderful doctors and staff that work here. My best friend, Beans, had a rough three days before we had to say goodbye. We met with three different doctors at this facility in a short duration of time. I feel each doctor was helpful, honest, and compassionate. Thank you so much for making the passing a Beans as painless as possible. We appreciate your around the clock services, as you were there for us, when our Vet was not.Thanks,The Vala Family
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Hours & Location

Weeknights
M – F :
6:00pm – 8:00am
Weekends
Saturday
: Noon – 8:00am Monday
Sunday: Open 24 hours
Holidays: Open 24 hours

820 Ogden Avenue
Lisle, IL 60532

(630) 960-2900

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